PURPOSE: The Claim Administrator (CA) is responsible for the timely processing and management of clients’ Victim Compensation Fund (VCF) claims. The CA ensures all claims are accurately recorded in internal systems and properly submitted to third party entities as necessary. Additionally, the CA supports clients in obtaining required documentation and gathers essential evidence to strengthen claims. The CA plays a key role in obtaining clients’ VCF Awards and ensures successful claims processing by focusing on accuracy and attention to detail.
JOB RESPONSIBILITIES:
Apply specialized knowledge, skills, and expertise to complete tasks or projects effectively
Take responsibility for specific deliverables, ensuring they are completed on time and meet quality standards
Work cross-functionally with teams or departments while contributing to shared goals without managing others
Stay updated on industry trends, tools, and techniques to refine skills and improve outcomes
Identify challenges within their domain and offer solutions or innovative ideas
Communicate progress, challenges, and results to supervisors or managers
Be the client's primary point of contact; contact third-party organizations to gather all necessary documentation for each VCF claim as needed
Mail and process documents to the client and third-party entities
Work with Supervisors and Attorneys to ensure all questions related to VCF claims are answered correctly and accurately
Respond to requests for missing or additional information on time
Log communications, documents, and relevant data points to client Salesforce accounts
Other duties as assigned
JOB REQUIREMENTS:
Bachelor’s Degree preferred, but not required
Strong organizational, time-management, and communication & writing skills.
Knowledge of VCF-related legal rules, guidelines, and claim processing principles.
Familiarity with medical documentation preferred, but not required
Creative and analytical problem-solver
Team-oriented with a high standard of professionalism and ethical conduct.
Must work on-site Monday–Thursday, with Friday as an optional remote day.
SALARY: $55,000 - $75,000
WHO WE ARE:
At Barasch & McGarry, our mission is to improve the lives of the 9/11 community and lead the way in protecting victims’ legal rights. As passionate advocates and legal representatives, we ensure victims access the healthcare and compensation they deserve through the World Trade Center Health Program and the 9/11 Victim Compensation Fund. Our deep-rooted connection to the 9/11 community drives our commitment to providing compassionate, professional, and responsive client care. Joining our team means being part of a firm with an unmatched reputation built on decades of advocacy, integrity, and dedication to those we serve.
Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.