Claims Administrator

PURPOSE:
Timely processing and managing of clients' Victim Compensation Fund, “VCF”, claims. A Claim Administrator, "CA", will work with their VCF Team to ensure that all claims are properly recorded in our systems and that all information has been correctly submitted on behalf of the client to the VCF. The CA will also support the client in obtaining all necessary documentation to ensure the success of the claim. The CA will also gather all necessary evidence to maximize the client's VCF Award.

JOB RESPONSIBILITIES:

• Receive claims to process as delegated by the CA Team Supervisors and Attorneys
• Be the main point of contact for the client; contact third party organizations as needed to gather all necessary documentation for each VCF claim
• Submit claim to the VCF which accurately reflects the client's 9/11 exposure
• Mail and process documents to the client, third parties, the VCF, and the WTCHP
• Work with the VCF Team, Supervisors, and Attorneys to ensure all questions related to VCF cases are answered properly and accurately
• Respond to VCF requests for missing or additional information in a timely manner
• Amend and appeal claims as needed
• Log communications, documents, and claim submissions to client Salesforce accounts
• Write cover letters which speak to client's 9/11 exposure and severity of their 9/11illness(es) to ensure the approval and success of the claim
• Undergo continued trainings to advance skills in the capacity of a CA

• Excellent organizational and time-management skills
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines related to the VCF and WTCHP
• In-depth knowledge of functions and principles related to processing VCF claims
• Exceptional writing ability, especially in areas of persuasive writing and note-taking
• Familiarity with MS Office, Salesforce, and various business software
• Creative and analytical mind, able to strategize and problem-solve
• Familiarity with medical documentation is a plus
• Personal accountability and adherence to standards of ethical behavior and professional conduct
• Team collaborator with excellent interpersonal skills
• Ability to speak Mandarin and/or Cantonese a plus
• Must be willing to be in the office Monday through Thursday, with Friday as an optional remote day.

SALARY:

$60,000 - $70,000

WHO WE ARE:
Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office just steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.            
                                                                   
Barasch & McGarry is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against team members, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, victim of domestic violence status, sexual or reproductive health decision making, actual or perceived physical or mental disability or any other protected characteristic as established by law.